The following Terms and Conditions of Service apply to all products and services provided by JAMB Digital Media.
All work is carried out by JAMB Digital Media on the understanding that the client has agreed to JAMB Digital Media’s terms and conditions.
If a choice of design is presented, only one solution is deemed to be given by JAMB Digital Media as fulfilling the contract. All other designs remain the property of JAMB Digital Media, unless agreed in writing that this arrangement has been changed.
At the time of proposal, JAMB Digital Media will provide the customer with a written estimate or quotation. The Terms and Conditions can be read on JAMB Digital Media’ website.
A copy of the written estimate or quotation is to be signed and dated by the customer to indicate acceptance and should be returned to JAMB Digital Media. Alternatively, the client may send an official order in reply to the estimate or quotation which binds the client to accept JAMB Digital Media’s terms and conditions. No work on a project will commence until either document has been received by JAMB Digital Media.
Charges for design services to be provided by JAMB Digital Media, will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer’s signed acceptance of this estimate or quotation, indicating acceptance of the Terms & Conditions, a non-refundable deposit of 50% of the quoted fee, for projects over $1,500 USD, or full payment for any projects under $1500 USD will become immediately due. Work on the project will not commence until JAMB Digital Media has received this amount.
Charges for Other Service
Charges for any additional services over and above the estimated design, will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance.
The customer will be provided with an Approval Form and/or Review of the work provided with an Invoice prior to final publication. At this time the remainder of the amount due will become payable and the customer will also be required to sign and submit the Approval Form to JAMB Digital Media. Accounts which remain outstanding for 30 days after the date of invoice, will incur an extra charge of 5% per week of the outstanding amount.
Payments may be made by cash, money order, major credit card or previously agreed electronic funds transfer (i.e. Paypal, Stripe).
Publication and/or release of work done by JAMB Digital Media on behalf of the client, may not take place before cleared funds have been received.
No personal or business checks will be accepted as a form of payment for any service.
An account shall be considered default if it remains unpaid for 30 days from the date of invoice, or following a returned payment. JAMB Digital Media shall be considered entitled to remove JAMB Digital Media and/or the customer’s material from any and all computer systems, until the amount due has been fully paid. This includes any and all unpaid monies due for services, including, but not limited to, hosting, domain registration, website design/development/maintenance, and search engine submission.
Removal of such materials does not relieve the customer of its obligation to pay the due amount. Customers whose accounts become default agree to pay JAMB Digital Media reasonable legal expenses and third party collection agency fees in the enforcement of these Terms and Conditions.
Copyrights and Trademarks
By supplying text, images and other data to JAMB Digital Media for inclusion in the customer’s business website or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.
By supplying images, text, or any other data to JAMB Digital Media, the customer grants JAMB Digital Media permission to use this material freely in the pursuit of the design.
Should JAMB Digital Media, or the customer supply an image, text, audio clip or any other file for use in a website or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow JAMB Digital Media to remove and/or replace the file on the site.
The customer agrees to fully indemnify and hold JAMB Digital Media free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions.
The customer agrees that changes required over and above the estimated work or required to be carried out after acceptance of the draft design will be liable to a separate charge.
The customer also agrees that JAMB Digital Media holds no responsibility for any amendments made by any third party, before or after a design is published.
Any design, copywriting, drawing, idea or code created for the customer by JAMB Digital Media, or any of its contractors, is licensed for use by the client on a one-time only basis and may not be modified, re-used, or re-distributed in any way or form without the express written consent of JAMB Digital Media and any of it’s relevant sub-contractors.
All design work- where there is a risk that another party make a claim, should be registered by the client with the appropriate authorities prior to publishing or first use or searches and legal advice sought as to its use. JAMB Digital Media will not be held responsible for any and all damages resulting from such claims. JAMB Digital Media is not responsible for any loss, or consequential loss, non-delivery of products or services, of whatever cause. The customer agrees not to hold JAMB Digital Media responsible for any such loss or damage. Any claim against JAMB Digital Media shall be limited to the relevant fee(s) paid by the customer.
The client agrees to JAMB Digital Media’s definition of acceptable means of supplying data to the company.
Text is to be supplied to JAMB Digital Media in electronic format as standard text (.txt), MS Word (.doc), Adobe Reader format (.pdf) via e-mail.
Images which are supplied in an electronic format, are to be provided in a format as prescribed by JAMB Digital Media via e-mail. Images must be of a quality suitable for use without any subsequent image processing, and JAMB Digital Media will not be held responsible for any image quality which the client later deems to be unacceptable. JAMB Digital Media cannot be held responsible for the quality of any images which the client wishes to be scanned from printed materials.
Additional expenses may be incurred for any necessary action, including, but not limited to, photography and art direction, photography searches, media conversion, digital image processing, or data entry services.
Design Project Duration
Any indication given by JAMB Digital Media of a design project’s duration is to be considered by the customer to be an estimation. JAMB Digital Media cannot be held responsible for any project over-runs, whatever the cause. Estimated project duration should be deemed to be from the date that cleared funds are received by JAMB Digital Media for the initial payment or by date confirmed in writing by JAMB Digital Media.
Rights of Access for Website Construction
The client agrees to allow JAMB Digital Media all necessary access to computer systems and other locations, as required, in order to complete a website project and until all due funds are cleared, including the necessary read/write permissions, usernames and passwords. The customer also agrees to allow JAMB Digital Media access to any computer systems, usernames and passwords required to remove data and/or sites for failure to comply with these Terms and Conditions.
The customer agrees to supply JAMB Digital Media with all necessary materials, electronic, or otherwise, required to create and complete the project, and to supply them in a timely manner.
Design Project Completion
JAMB Digital Media considers the design project complete upon receipt of the customer’s review and approval..
Website Design Only
Once web design is complete, JAMB Digital Media will provide the customer with the opportunity to review the resulting work. JAMB Digital Media will make one set of minor changes at no extra cost within 14 days of the start of the review period. Minor changes include small textual changes and small adjustments to placement of items on the page. It does not include changes to images, colour schemes or any navigation features. Any minor changes can be notified to JAMB Digital Media by e-mail or phone and confirmed by post.
JAMB Digital Media will consider that the client has accepted the original draft, if no notification of changes is received in writing from the customer, within 14 days of the start of the review period.
Our Website is intended for the use of adults and individuals 13 years of ages and older. Our Website is not directed to children under the age of 13. Users under the age of 13 must have the permission and/or assistance of an adult while using or visiting our Website.
JAMB Digital Media does not offer in-house hosting services. JAMB Digital Media can only suggest possible third-party hosting providers and does not guarantee continuous service and will accept no liability for loss of service, whatever the cause. JAMB Digital Media may request that clients change the type of hosting account used if that account is deemed by JAMB Digital Media to be unacceptable because of poor service, lack of bandwidth or in any other way insufficient to support the website. Fees due to the hosting organization are the responsibility of the client and JAMB Digital Media are not liable for their payment.
JAMB Digital Media cannot guarantee the availability of any domain name. Where JAMB Digital Media is to register a domain name on behalf of a client it will endeavour to do so but the client should not assume a successful registration.
Search Engine Submission
Due to the infinite number of considerations that search engines use when determining a site’s ranking, JAMB Digital Media cannot guarantee any particular placement. Acceptance by any search engine cannot be guaranteed and when a site is accepted, the time it takes to appear in search results varies from one search engine to another. Rankings will also vary as new sites are added.
The customer agrees to allow JAMB Digital Media to place a small credit and/or a link to JAMB Digital Media’ own website on the customer’s website. This will usually be in the form of a line of text placed towards the bottom of the page.
The customer also agrees to allow JAMB Digital Media to place websites and other designs, along with a link to the client’s site on JAMB Digital Media’s own website for demonstration purposes and to use any designs in its own publicity.
Rights of Refusal
JAMB Digital Media will not include in its designs, any text, images or other data which it deems to be immoral, offensive, obscene or illegal. All advertising material must conform to all standards laid down by all relevant advertising standards authorities. JAMB Digital Media also reserves the right to refuse to include submitted material without giving reason. Any images and/or data that JAMB Digital Media does include in all good faith, and then finds out that it contravenes these Terms and Conditions, the customer is obliged to allow JAMB Digital Media to remove the contravention without hindrance, or penalty. JAMB Digital Media is to be held in no way responsible for any such data being included.
Cancellation of orders may be made initially by telephone contact, or e-mail, however, following this, JAMB Digital Media will need formal notification in writing to the company’s email address. The client will then be invoiced for all work completed over and above the non-refundable deposit that will have been made at the time of first ordering. The balance of monies due must be paid within 30 days. Please note: any cancellation which is not formally confirmed in writing and received by JAMB Digital Media within 14 days of such instruction being issued, will be liable for the full quoted cost of the project.
JAMB Digital Media makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. JAMB Digital Media will not be held responsible for any and all damages resulting from products and/or services it supplies. JAMB Digital Media is not responsible for any loss, or consequential loss of data, or non-delivery of products or services, of whatever cause. While we take reasonable steps to investigate the materials we recommend, we accept no responsibility for the performance or quality of materials or any consequential loss arising from their failure. The customer agrees not to hold JAMB Digital Media responsible for any such loss or damage. Any claim against JAMB Digital Media shall be limited to the relevant fee(s) paid by the customer.
JAMB Digital Media reserves the right to use the services of sub-contractors, agents and suppliers and any work, content, services and usage is bound by their Terms and Conditions. JAMB Digital Media will not knowingly perform any actions to contravene these and the client also agrees to be so bound.
These Terms and Conditions supersede any previous Terms and Conditions distributed in any form. JAMB Digital Media reserves the right to change any rates and any of the Terms and Conditions at any time and without prior notice.
Acceptance of Quotation and Terms and Conditions
The placement of an order for design and/or any other services offered by JAMB Digital Media and validated by the customer’s signature on the estimate or quotation form, constitutes acceptance of the estimate or quotation and agreement to comply fully with all the Terms and Conditions and forms a Contract for Business between the signatory and JAMB Digital Media.